Code of Conduct

Come to have a good time and let everyone else do the same. Be respectful, keep it safe, and follow staff instructions. That's most of it.

The rest of this page is what we do when somebody doesn't - and how to challenge us if you think we've got it wrong.

This code applies wherever RO. Nation LIVE is: at our shows inside Roblox, on our websites and our partners', in our Discord, and in anything you send us - an application, a survey answer, a message.

It applies to everybody equally: attendees, performers, partners and our own crew. Being staff is not a defence, and a report about a member of our crew is taken exactly as seriously as any other.

No harassment, hate speech, discrimination, threats, or bullying of any kind - toward attendees, performers, or crew. Treat people the way you'd want to be treated on the floor.

That includes things aimed at somebody's race, religion, disability, gender, sexuality or age; sexual harassment of any kind; following somebody around a venue after they have asked you not to; and encouraging anybody else to do those things.

Nothing about a show is an invitation. A crowded venue is not a reason to touch, follow, corner or spam somebody, and 'it was a joke' is not a defence anybody has ever successfully made to us.

No exploiting, cheating, or attempting to disrupt the experience, the event, or our verification systems. No sharing of inappropriate content. Keep chat and behaviour suitable for a mixed audience.

Our shows have people of all ages in them. If you would not say it or show it to a room with thirteen-year-olds in it, do not bring it to one of ours.

Do not use an event to scam, phish, advertise, or sell anything - including asking for Robux, offering trades, or promoting another group's show from inside ours.

Ticket verification is what keeps a venue to its capacity and keeps barred accounts out. Forging a code, reusing somebody else's, exploiting the door, or attacking the system behind it is one of the most serious things on this page.

It is also the one where we do not do warnings. It ends in a permanent ban, and where it is serious we report it to Roblox.

The same goes for buying, selling or trading a ticket. A ticket is tied to the account that reserved it - see our Ticket & Event Terms.

Our events run inside Roblox, so the Roblox Community Standards always apply. Anything that would get you moderated on Roblox will get you removed from our events too.

Where the two disagree, Roblox's rules win on Roblox's platform. This code can be stricter than theirs; it is never a permission slip for something they forbid.

Our moderators and hosts keep events running smoothly. Follow their instructions. They can mute, remove, or ban anyone who breaks these rules - at their discretion and without warning.

A show is not the moment to argue the point. If you think a call was wrong, take it up with us afterwards, through the appeal route below - that is what it is there for, and using it is not held against you.

If you see something that breaks these rules, tell us. You do not need proof, you do not need to be certain, and you do not need to be the person it happened to.

A person reads it. We look at what happened, we may ask you or others for more detail, and we decide - the same way whoever it was about.

We keep who reported something to as few people as it takes to act on it. We will not name you to the person you reported. If a report cannot be acted on without naming you, we will tell you that before we do anything, and it stays your choice.

Retaliating against somebody for reporting something is itself a breach of this code, and we treat it as a serious one.

If a report is about safety and cannot wait, act on it now and tell us after - remove yourself from the situation, leave the experience, and use Roblox's own reporting tools as well.

It depends on what happened. Roughly, in order:

If you have been barred and you think it is wrong, ask us to look at it again. Tell us your Roblox username and anything you think we have missed.

A different person reviews it where we can manage that. We look at the reason recorded on the entry and either remove it or explain it to you - and 'explain it' means an actual answer, not a form reply.

We will not delete a blacklist entry simply because you ask, where removing it would put other people at risk. That is one of the honest limits on deletion set out in our Privacy Policy and on our Data & Privacy Requests page - so ask us to review it rather than to erase it.

A permanent ban for something serious is very unlikely to be reversed. We will still read your appeal, and we will still answer it.

We update this page when we need to, and revise the date at the top of it. The version that applies to something is the one in force when it happened.

Reports, appeals, or anything about this code: use the contact page, or email hello@ronation.live.